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Delivery and return
Delivery and return
RETURN POLICYWe do not offer refunds at this time.
Organic by John Patrick offers exchanges or store credit only within 10 days upon receipt of goods.
All discounted items are final sale, no exchanges.
FOR EXCHANGES ONLYKindly, be as considerate as possible when it comes to exchanges. Items must be in original packaging, unused condition with original tags intact. We will ship you the exchanged items if they are available or you will be sent an electronic gift card.
Any exchange requests falling outside of the 10 day time frame outlined above will not be accepted. Items returned without a return authorization will be refused.
SALE PURCHASESALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES.
INTERNATIONAL PURCHASESINTERNATIONAL SALES ARE FINAL SALE. NO RETURNS OR EXCHANGES.
When shipping to international addresses, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges.
Shipping Information
Shipping Information
Free Standard Shipping on Domestic (United States) orders.
Free International Shipping on orders over $300.00.
All International Orders must pay all custom and clearance related duties and taxes. Failure to do so will forfeit your ability to return your order.
2nd Day Air ($50) and Overnight ($100) is available to the continental US, must be placed before 1:30PM Eastern Time on a business day or it will ship out the next business day.
International shipping for minimum orders of $150.00 is available for $50.00. We ship using UPS Express Saver for International shipping.
Most orders are shipped by the next business day after they are placed.
We will send you a shipping confirmation email to your provided email address when all or part of your order is shipped, which will include the tracking number.
Domestic orders usually deliver within 5-7 business days. International orders usually deliver within 7-14 business days.
Composition and care
Composition and care
| Size | US | UK / AUS | France | Italy | Japan | Denmark |
|---|---|---|---|---|---|---|
| XS | 0-2 | 6 | 34 | 38 | 5 | 32 |
| S | 2-4 | 8 | 36 | 40 | 7 | 34 |
| M | 6-8 | 10 | 38 | 42 | 9 | 36 |
| L | 8-10 | 12 | 40 | 44 | 11 | 38 |
Description
SM-Elite Pro – Premium Ergonomic Mesh Office Chair
Ultimate Comfort Meets Professional Style
The SM-Elite Pro is engineered for professionals who demand both comfort and sophistication. With advanced ergonomic features and a sleek modern design, this chair transforms your workspace while protecting your health during long working hours.
✨ Premium Features
- ✅ Adjustable Headrest – Height and angle adjustable to support neck and reduce cervical strain
- ✅ Premium Breathable Mesh Back – Imported high-quality mesh ensures maximum air circulation
- ✅ Independent Lumbar Support – Adjustable lower back cushion for perfect spine alignment
- ✅ Ergonomic Seat Cushion – High-density molded foam with contoured design
- ✅ 3D Adjustable Armrests – Height, width, and depth adjustable for optimal positioning
- ✅ Multi-Function Tilt Mechanism – Smooth recline with adjustable tension control
- ✅ 360° Swivel Base – Effortless rotation for easy access to workspace
- ✅ Class-4 Gas Lift – SGS certified hydraulic cylinder tested for 150,000+ cycles
- ✅ Heavy-Duty Nylon Base – Reinforced 5-star base with smooth-rolling PU casters
- ✅ Weight Capacity – Supports up to 140kg
📏 Detailed Specifications
| Model Number | SM-Elite Pro |
| Back Material | Premium Imported Mesh (Black) |
| Seat Material | High-Density Molded Foam with Fabric Cover |
| Frame | Reinforced PP + Nylon Frame |
| Armrest Type | 3D Adjustable (Height + Width + Depth) |
| Headrest | Adjustable (Height + Angle) |
| Lumbar Support | Independent Adjustable Cushion |
| Tilt Mechanism | Multi-Function with Tension Adjustment |
| Gas Lift | Class-4 SGS Certified |
| Base Material | Heavy-Duty Reinforced Nylon |
| Casters | 60mm PU Wheels (Safe for All Floors) |
| Seat Width | 50cm |
| Seat Depth | 48cm |
| Backrest Height | 68cm (High Back) |
| Seat Height Range | 45-55cm (Adjustable) |
| Overall Height | 115-125cm (with headrest) |
| Weight Capacity | 140kg |
| Product Weight | 20kg |
| Color Options | Black (Standard) |
| Assembly Time | 20 minutes (Instructions included) |
| Warranty | 2 Years on Gas Lift | 1 Year on Frame |
💼 Perfect For
👨💻 Tech Professionals
Developers, designers, and IT specialists working long hours
🏢 Office Executives
Managers and professionals who value comfort and style
🏠 Home Office Workers
Remote professionals creating ergonomic workspaces
🎮 Gamers & Streamers
Long gaming sessions require proper support
📚 Students & Researchers
Extended study hours need comfortable seating
🎨 Creative Professionals
Artists, editors, and content creators
🏥 Health Benefits
Recommended by Ergonomic Experts
- ✓ Eliminates Lower Back Pain – Adjustable lumbar support maintains natural spine curve
- ✓ Reduces Neck Strain – Headrest properly supports cervical spine
- ✓ Improves Posture – Ergonomic design encourages healthy sitting position
- ✓ Enhances Blood Flow – Contoured seat prevents leg numbness
- ✓ Decreases Shoulder Tension – 3D armrests reduce upper body stress
- ✓ Boosts Productivity – Comfortable workers perform 20% better
- ✓ Prevents Overheating – Breathable mesh keeps you cool all day
⚙️ Ergonomic Adjustment Guide
- Seat Height: Adjust so feet rest flat on floor, knees at 90° angle
- Lumbar Support: Position cushion at natural curve of lower back
- Backrest Tilt: Set tension to support without pushing forward
- Armrests: Adjust height so shoulders relax, elbows at 90°
- Headrest: Position to support neck curve, not push head forward
- Distance from Desk: Maintain 2-3 finger gap between seat edge and knees
🌟 Why Choose SM-Elite Pro?
- ✓ Premium Build Quality – Uses same materials as chairs costing 2x more
- ✓ All-Day Breathability – Stay cool during Pakistan’s hot summers
- ✓ Medical-Grade Ergonomics – Designed with spinal health in mind
- ✓ Smooth Adjustments – Every mechanism operates effortlessly
- ✓ Professional Aesthetics – Sleek design elevates any workspace
- ✓ Exceptional Value – Premium features at mid-range price
- ✓ Built to Last – Quality components ensure years of reliable use
🚚 Delivery & Installation
- ✅ FREE Delivery in Lahore (DHA, Gulberg, Model Town, Johar Town, Cantt, Bahria Town)
- ✅ Same-Day Delivery Available – Order before 2 PM (Lahore only)
- ✅ Easy Assembly – Takes 20 minutes, all tools included
- ✅ Professional Installation – Rs. 500 (Free with bulk orders)
- ✅ Nationwide Shipping – Rs. 800 to other cities
- ✅ Secure Packaging – Triple-layer protection during transit
- ✅ Order Tracking – Real-time updates on delivery status
💰 Flexible Payment Options
💵 Cash on Delivery
Pay when you receive
🏦 Bank Transfer
Direct payment
💳 Online Payment
Secure card payment
📱 Mobile Wallet
JazzCash/Easypaisa
🛡️ Quality Guarantee & Warranty
- ✓ 2 Years Warranty on Gas Lift Mechanism
- ✓ 1 Year Warranty on Frame and Adjustments
- ✓ 7-Day Easy Returns – Unused items in original packaging
- ✓ Lifetime Support – Help available even after warranty
- ✓ Replacement Parts – Gas lift, casters, armrests available
- ✓ Quality Tested – Every chair inspected before shipping
📦 Package Contents
- ✓ Seat with backrest assembly
- ✓ Adjustable headrest
- ✓ Lumbar support cushion
- ✓ Heavy-duty nylon 5-star base
- ✓ Class-4 gas lift cylinder
- ✓ 5 PU caster wheels (60mm)
- ✓ 2 x 3D adjustable armrests
- ✓ All mounting hardware
- ✓ Assembly tools included
- ✓ Assembly instructions manual
- ✓ Warranty card
- ✓ User guide
🧼 Maintenance Tips
- Weekly: Vacuum mesh back to remove dust buildup
- Monthly: Wipe frame with damp cloth
- Quarterly: Check and tighten screws if needed
- Bi-Annually: Lubricate casters for smooth rolling
- Avoid: Harsh chemicals, excessive weight, direct sunlight
⭐ Customer Reviews
⭐⭐⭐⭐⭐ “Perfect chair for my home office!”
“I work 9 hours daily and this chair has made a huge difference. No more back pain! The mesh keeps me cool and the headrest is a lifesaver during video calls.”
– Bilal A., Digital Marketer, Lahore
⭐⭐⭐⭐⭐ “Great value for money”
“Compared to other brands, Proficient Chairs offers better quality at lower prices. The SM-Elite Pro is comfortable, looks professional, and delivery was super fast.”
– Sana K., HR Manager, Islamabad
⭐⭐⭐⭐⭐ “Highly recommended for gamers”
“As a professional gamer, I need a chair that supports long sessions. This chair is comfortable, breathable, and the adjustments are smooth. Worth every penny!”
– Usman R., Pro Gamer, Karachi
📞 Customer Support
We’re here to help you 7 days a week!
- 📱 WhatsApp: 03158188140 (Fast Response)
- ☎️ Call Us: 03158188140
- 📧 Email: info@proficientchairs.com
- 🏢 Visit Showroom: Main Canal Bank Road, Opposite Rainbow Store, Lahore
- ⏰ Hours: 10:00 AM – 8:00 PM (Mon-Sat) | 11:00 AM – 6:00 PM (Sunday)
🎁 Special Offers
💼 Corporate & Bulk Orders
- 🏢 5-9 Chairs: 10% OFF
- 🏢 10-19 Chairs: 15% OFF
- 🏢 20+ Chairs: 20% OFF + Free Installation
Contact us for customized packages and payment terms!
⚡ Order in the next 2 hours and get FREE Same-Day Delivery in Lahore! ⚡
Reviews
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