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Delivery and return
Delivery and return
RETURN POLICYWe do not offer refunds at this time.
Organic by John Patrick offers exchanges or store credit only within 10 days upon receipt of goods.
All discounted items are final sale, no exchanges.
FOR EXCHANGES ONLYKindly, be as considerate as possible when it comes to exchanges. Items must be in original packaging, unused condition with original tags intact. We will ship you the exchanged items if they are available or you will be sent an electronic gift card.
Any exchange requests falling outside of the 10 day time frame outlined above will not be accepted. Items returned without a return authorization will be refused.
SALE PURCHASESALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES.
INTERNATIONAL PURCHASESINTERNATIONAL SALES ARE FINAL SALE. NO RETURNS OR EXCHANGES.
When shipping to international addresses, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges.
Shipping Information
Shipping Information
Free Standard Shipping on Domestic (United States) orders.
Free International Shipping on orders over $300.00.
All International Orders must pay all custom and clearance related duties and taxes. Failure to do so will forfeit your ability to return your order.
2nd Day Air ($50) and Overnight ($100) is available to the continental US, must be placed before 1:30PM Eastern Time on a business day or it will ship out the next business day.
International shipping for minimum orders of $150.00 is available for $50.00. We ship using UPS Express Saver for International shipping.
Most orders are shipped by the next business day after they are placed.
We will send you a shipping confirmation email to your provided email address when all or part of your order is shipped, which will include the tracking number.
Domestic orders usually deliver within 5-7 business days. International orders usually deliver within 7-14 business days.
Composition and care
Composition and care
| Size | US | UK / AUS | France | Italy | Japan | Denmark |
|---|---|---|---|---|---|---|
| XS | 0-2 | 6 | 34 | 38 | 5 | 32 |
| S | 2-4 | 8 | 36 | 40 | 7 | 34 |
| M | 6-8 | 10 | 38 | 42 | 9 | 36 |
| L | 8-10 | 12 | 40 | 44 | 11 | 38 |
Description
SM-Pro Max – Premium Ergonomic Mesh Office Chair
Work Longer, Feel Better – Ultimate Comfort for Professionals
The SM-Pro Max is our flagship ergonomic chair designed for professionals who spend extended hours at their desk. With advanced ergonomic features including an adjustable headrest, independent lumbar support, and breathable mesh technology, this chair ensures you stay comfortable and productive throughout your workday.
✨ Advanced Ergonomic Features
- ✅ Adjustable Headrest – Height and angle adjustable to support your neck and reduce strain during long work sessions
- ✅ Premium Mesh Back – High-quality imported mesh fabric ensures maximum breathability and air circulation
- ✅ 3D Lumbar Support – Independent adjustable lumbar cushion that moves up/down and in/out for perfect spine alignment
- ✅ Ergonomic Seat Cushion – High-density molded foam with waterfall edge design reduces leg pressure
- ✅ 3D Adjustable Armrests – Height, width, depth, and angle adjustable for optimal arm positioning
- ✅ Synchronized Tilt Mechanism – Backrest and seat move together naturally with multi-position lock
- ✅ Adjustable Tilt Tension – Customize reclining resistance to your body weight
- ✅ Class-4 Gas Lift – Premium hydraulic lift certified for 150,000+ cycles
- ✅ Heavy-Duty Nylon Base – Reinforced PA nylon 5-star base with PU caster wheels
- ✅ Weight Capacity – Supports up to 150kg
🏆 Why SM-Pro Max is Different
Most chairs claim to be “ergonomic” but lack proper adjustability. The SM-Pro Max offers:
- 🎯 12+ Adjustment Points – Customize every aspect to fit YOUR body
- 🌬️ All-Day Breathability – Stay cool even in Pakistan’s hot summers
- 🏥 Medically Designed – Reduces back pain, neck strain, and shoulder tension
- 💪 Professional Grade – Built like chairs costing 2x the price
- ⚙️ Smooth Mechanisms – Every adjustment works effortlessly
📏 Detailed Specifications
| Model Number | SM-Pro Max |
| Back Material | Premium Imported Mesh (Black) |
| Seat Material | High-Density Molded Foam with Mesh/Fabric Cover |
| Frame | Reinforced PP + Fiberglass Frame (Not Cheap Plastic) |
| Armrest Type | 3D Adjustable (Height + Width + Depth + Angle) |
| Headrest | Adjustable (Height + Angle) |
| Lumbar Support | 3D Independent Adjustable (Up/Down + In/Out) |
| Tilt Mechanism | Synchronized Multi-Function with Tension Control |
| Gas Lift | Class-4 SGS Certified (150,000+ cycles) |
| Base Material | Heavy-Duty Reinforced Nylon (PA) |
| Casters | 60mm PU Wheels (Safe for All Floors) |
| Seat Width | 52cm |
| Seat Depth | 50cm |
| Backrest Height | 70cm (High Back) |
| Seat Height Range | 44-54cm (Adjustable) |
| Overall Height | 118-128cm (with headrest) |
| Weight Capacity | 150kg |
| Product Weight | 22kg |
| Color Options | Black (Standard) | Grey (On Request) |
| Assembly Time | 20-25 minutes (Instructions included) |
| Warranty | 2 Years on Gas Lift | 1 Year on Frame & Mechanism |
💼 Ideal For
👨💻 Tech Professionals
Software developers, designers, IT specialists who code 8-12 hours daily
🎮 Gamers
Competitive gamers and streamers who need marathon comfort
🏢 Corporate Executives
Managers and executives who value ergonomics and style
🏠 Remote Workers
Work-from-home professionals setting up dedicated workspaces
📚 Students
University students and researchers spending long study hours
🎨 Creative Professionals
Graphic designers, video editors, content creators
🏥 Health Benefits
Recommended by Ergonomists & Physiotherapists
- ✓ Reduces Lower Back Pain – Independent lumbar support maintains natural spine curve
- ✓ Prevents Neck Strain – Adjustable headrest supports cervical spine properly
- ✓ Improves Posture – Multiple adjustment points encourage correct sitting position
- ✓ Better Blood Circulation – Waterfall seat edge prevents leg numbness
- ✓ Reduces Shoulder Tension – 3D armrests support arms at optimal height
- ✓ Increases Productivity – Comfortable workers are 15% more productive
- ✓ Prevents Heat Buildup – Breathable mesh keeps you cool and focused
⚙️ Adjustment Guide – Customize to YOUR Body
- Seat Height: Adjust so feet rest flat on floor, thighs parallel to ground
- Lumbar Support: Position lumbar pad at your lower back curve (around belt line)
- Backrest Angle: Set tilt tension so backrest supports you without pushing forward
- Armrests: Height should allow shoulders to relax, elbows at 90° angle
- Headrest: Adjust to support the curve of your neck, not push head forward
- Seat Depth: 2-3 fingers space between seat edge and back of knees
🌟 What Makes SM-Pro Max Premium?
| Feature | Standard Chairs | SM-Pro Max |
|---|---|---|
| Lumbar Support | Fixed or basic | ✅ 3D Independent Adjustable |
| Headrest | Often missing | ✅ Fully Adjustable |
| Armrests | Fixed or 1D | ✅ 3D Multi-Directional |
| Mesh Quality | Local basic mesh | ✅ Imported Premium Mesh |
| Weight Capacity | 100-120kg | ✅ 150kg |
| Gas Lift Quality | Class 2-3 | ✅ Class 4 SGS Certified |
| Warranty | 6 months – 1 year | ✅ 2 Years on Gas Lift |
🚚 Delivery & Installation
- ✅ FREE Delivery in Lahore (All areas: DHA, Gulberg, Johar Town, Model Town, Cantt, Bahria Town)
- ✅ Same-Day Delivery – Order before 2 PM (Lahore only)
- ✅ Professional Assembly Guide – Step-by-step instructions with images
- ✅ Installation Service Available – Rs. 500 (Free with 3+ chair orders)
- ✅ Nationwide Shipping – Rs. 800 to other cities (Islamabad, Karachi, Faisalabad, Multan)
- ✅ Secure Packaging – Triple-layer protection during transit
- ✅ Tracking Provided – Know exactly when your chair will arrive
💰 Flexible Payment Options
💵 Cash on Delivery
Pay when you receive
🏦 Bank Transfer
Direct payment
💳 Online Payment
Secure card payment
📱 Mobile Wallet
JazzCash/Easypaisa
🛡️ Extended Warranty & Quality Guarantee
- ✓ 2 Years Warranty on Gas Lift Mechanism
- ✓ 1 Year Warranty on Frame, Base, and Adjustment Mechanisms
- ✓ 7-Day Easy Returns – No questions asked if unused and in original packaging
- ✓ Lifetime Support – We’re here to help even after warranty expires
- ✓ Replacement Parts Available – Gas lift, casters, armrest pads, lumbar support
- ✓ Quality Inspection – Every chair tested before dispatch
📦 What’s Included in the Box
- ✓ Seat with backrest assembly
- ✓ Adjustable headrest
- ✓ 3D lumbar support cushion
- ✓ Heavy-duty nylon 5-star base
- ✓ Class-4 gas lift cylinder
- ✓ 5 PU caster wheels (60mm)
- ✓ 2 x 3D adjustable armrests
- ✓ All mounting hardware
- ✓ Allen keys and tools
- ✓ Assembly instructions manual
- ✓ Warranty card
- ✓ User guide
🧼 Care & Maintenance Tips
- Weekly: Vacuum mesh back to remove dust
- Monthly: Wipe frame and base with damp cloth
- Quarterly: Check and tighten all screws if needed
- Bi-Annually: Lubricate caster wheels for smooth rolling
- Avoid: Harsh chemicals, excessive weight, direct sunlight
⭐ Customer Reviews
⭐⭐⭐⭐⭐ “Best investment for my home office!”
“I work 10+ hours daily as a software developer. This chair has completely eliminated my back pain. The lumbar support is a game-changer. Worth every rupee!”
– Hassan M., Software Engineer, Lahore
⭐⭐⭐⭐⭐ “Premium quality at affordable price”
“Compared to Herman Miller and other expensive brands, this chair offers 90% of the features at 30% of the cost. The mesh is breathable and the adjustments are smooth.”
– Ayesha K., Graphic Designer, Islamabad
⭐⭐⭐⭐⭐ “Perfect for long gaming sessions”
“As a streamer, I spend 8-10 hours in my chair. The headrest and lumbar support keep me comfortable during marathon streams. Highly recommended!”
– Ali R., Gaming Streamer, Karachi
📞 Customer Support
Our team is here to help you 7 days a week!
- 📱 WhatsApp: 0300-8188150 (Instant Response)
- ☎️ Call Us: 03158188140
- 📧 Email: info@proficientchairs.com
- 🏢 Visit Showroom: Main Canal Bank Road, Opposite Rainbow Store, Lahore
- ⏰ Hours: 10:00 AM – 8:00 PM (Mon-Sat) | 11:00 AM – 6:00 PM (Sunday)
🎁 Bulk Order Discounts
Corporate & Bulk Orders Welcome!
- 🏢 5-9 Chairs: 10% OFF
- 🏢 10-19 Chairs: 15% OFF
- 🏢 20+ Chairs: 20% OFF + Free Installation
Contact us for customized corporate packages and payment terms!
🎉 LIMITED TIME WINTER SALE!
Reviews
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