Welcome to Proficient Chairs. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.
1. General Information
- Website Name: Proficient Chairs
- Email: support@proficientchairs.com
- Contact Number: +92 300 8188150
These terms apply to all users of the website, including but not limited to browsers, customers, and vendors.
2. Products
We offer a range of office chairs designed to enhance your workspace.
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, actual colors and details may vary due to screen settings and lighting.
- Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.
3. Orders and Payments
- Order Placement: By placing an order, you agree to provide accurate and complete information.
- Payment Methods: We accept payments through various methods, including credit/debit cards and bank transfers.
- Pricing: All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
4. Shipping and Delivery
- Shipping Charges: Shipping charges may vary based on the delivery location and will be calculated at checkout.
- Delivery Time: Orders are processed within 1-3 business days. Delivery times may vary depending on the destination.
- Delivery Confirmation: A confirmation email with tracking information will be sent once your order is shipped.
5. Returns and Refunds
- Return Policy: Returns are accepted within 7 days of delivery. Products must be unused, in original packaging, and in the same condition as received.
- Refund Process: Refunds will be processed within 10 business days after receiving and inspecting the returned product.
- Non-Returnable Items: Customized or made-to-order products are not eligible for return or refund unless defective or damaged upon arrival.
6. Warranty
- Standard Warranty: We offer a 1-year standard warranty on all products, covering defects in materials and workmanship.
- Warranty Claims: To initiate a warranty claim, contact our support team with proof of purchase and details of the defect.
7. Privacy Policy
Your privacy is important to us. By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.
- Data Collection: We collect personal information to process your orders and improve your experience.
- Data Protection: Your information is stored securely and is not shared with third parties without your consent.
8. Intellectual Property
All content on this website, including images, logos, and text, is the property of Proficient Chairs and is protected by intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
Proficient Chairs is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Pakistan.
12. Contact Us
If you have any questions or concerns about these terms, please contact us:
- Email: support@proficientchairs.com
- Phone: +92 300 8188150
Thank you for choosing Proficient Chairs.